Return Policy

We here at HoleKings strive to provide you with high-quality products that meet your expectations! If you are not completely satisfied with your purchase, or there is a defect/error, you may be eligible to return the product(s) and request a refund, or a new product. To be eligible for a return, the following conditions must be met:

ELIGIBILITY REQUIREMENTS ARE AS FOLLOWS:

• Timely Request: You must initiate the return process within seven (7) days from the date of purchase.

• Proof of Purchase: You must provide a valid proof of purchase, such as an order confirmation or receipt, showing that the product was purchased from our website. Please also provide a photo and description of reason for the return.

• Product Condition: The product must be unused, undamaged, and in its original packaging, with all tags, labels, and accessories. **HOLEKINGS IS NOT RESPONSIBLE FOR MISHANDLING/DAMAGES CAUSED DURING SHIPPING (i.e. damages caused while en route with the carrier).

• Exclusions: Certain products may be excluded from our return policy due to hygiene reasons or other restrictions. Any such exclusions will be clearly stated on the product page.

• Upon determination of an eligible return, HoleKings will provide you with a pre-paid shipping label to return your product(s) to us.

Please note we (HoleKings LLC) reserve the right to reject return requests that do not meet the eligibility criteria mentioned above. It is important to review the specific return instructions and requirements provided with your purchase, or contact our customer support team for further guidance.